Shipping policy
Shipping Policy
We strive to process and ship all orders as quickly as possible.
Processing & Delivery
Shipping times vary depending on the destination, shipping carrier, and product availability. Delivery estimates are not guaranteed and may be affected by circumstances outside our control.
Product Availability
Many Hans Casanova pieces are exhibited in gallery exhibitions, trunk shows, art fairs, or other public showcases prior to shipment.
If your purchased piece is currently on exhibition, shipment may be delayed until the conclusion of that event. If a delay is expected, we will notify you as soon as possible with an estimated shipping date.
International Shipping
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Delivery Issues
Hans Casanova is not responsible for delays caused by shipping carriers, customs processing, weather, or other events beyond our control.
If your package arrives damaged, please contact us promptly so we can assist you.
Questions regarding shipping may be directed to: